Privacy Policy
Last updated: May 1, 2026
At SoftCheck, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Use our health monitoring features
- Contact us for support
- Subscribe to our newsletter
This may include your name, email address, date of birth, and health-related information you choose to share.
Health Information
SoftCheck collects sensitive health information including self-examination data, symptom logs, and health reports. This information is protected under HIPAA regulations and treated with the highest level of security.
Automatically Collected Information
When you use our app, we automatically collect certain information about your device, including information about your mobile device, operating system, and usage patterns.
How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Generate personalized health insights and reports
- Improve our AI algorithms and accuracy
- Send you important updates and reminders
- Respond to your inquiries and provide support
- Comply with legal obligations
Data Security
We implement industry-standard security measures to protect your personal and health information. This includes:
- End-to-end encryption for all health data
- Secure, HIPAA-compliant cloud storage
- Regular security audits and penetration testing
- Strict access controls for our team
Data Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- With your explicit consent (e.g., sharing reports with your healthcare provider)
- With service providers who assist in operating our services
- When required by law or to protect rights and safety
- In anonymized, aggregated form for research purposes
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Export your health data
- Opt out of marketing communications
Children's Privacy
SoftCheck is intended for users 18 years of age and older. We do not knowingly collect information from children under 18.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: softcheckgh@gmail.com
Address: Accra, Ghana