HIPAA Notice
Notice of Privacy Practices
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Our Commitment to Your Privacy
SoftCheck Health Inc. is committed to protecting the privacy of your health information. We are required by law to maintain the privacy of your protected health information (PHI) and to provide you with this Notice of our legal duties and privacy practices.
What is Protected Health Information (PHI)?
PHI is information that may identify you and relates to your past, present, or future physical health condition, the provision of healthcare to you, or payment for healthcare services.
How We May Use and Disclose Your PHI
For Treatment
We may use your PHI to provide you with health-related services through our app, including self-examination guidance, health tracking, and generating reports to share with your healthcare providers.
For Healthcare Operations
We may use your PHI for our healthcare operations, including quality assessment, training, and improving our AI algorithms (using de-identified data).
With Your Authorization
We will obtain your written authorization before using or disclosing your PHI for purposes other than those described in this Notice, such as sharing your health report with a healthcare provider you designate.
As Required by Law
We may disclose your PHI when required to do so by federal, state, or local law.
Your Rights Regarding Your PHI
Right to Access
You have the right to inspect and obtain a copy of your PHI that we maintain. To request access, submit a written request through the app or by contacting us.
Right to Amend
You have the right to request that we amend your PHI if you believe it is incorrect or incomplete.
Right to an Accounting of Disclosures
You have the right to receive a list of instances in which we have disclosed your PHI for purposes other than treatment, payment, healthcare operations, and certain other activities.
Right to Request Restrictions
You have the right to request restrictions on how we use or disclose your PHI for treatment, payment, or healthcare operations.
Right to Request Confidential Communications
You have the right to request that we communicate with you about health matters in a certain way or at a certain location.
Right to a Paper Copy of This Notice
You have the right to obtain a paper copy of this Notice upon request.
Our Responsibilities
- We are required by law to maintain the privacy and security of your PHI
- We will notify you promptly if a breach occurs that may have compromised your PHI
- We must follow the duties and privacy practices described in this Notice
- We will not use or share your PHI other than as described here unless you tell us we can in writing
Security Measures
We implement comprehensive security measures to protect your PHI, including:
- End-to-end encryption of all health data
- Secure, SOC 2 Type II certified cloud infrastructure
- Regular security audits and penetration testing
- Employee training on HIPAA compliance
- Access controls and audit logging
Changes to This Notice
We reserve the right to change this Notice and to make the new provisions effective for all PHI we maintain. We will post a copy of the current Notice in our app and on our website.
Complaints
If you believe your privacy rights have been violated, you may file a complaint with us or with the appropriate regulatory authority. We will not retaliate against you for filing a complaint.
Contact Information
For questions about this Notice or to exercise your rights, contact our Privacy Officer:
Organization: SoftCheck Health Inc.
Email: softcheckgh@gmail.com
Address: Accra, Ghana
Effective Date: January 1, 2025